3d Printing & Painting FAQ
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Why do you not charged fixed rates?
Few projects are the same, needing different lengths of time, different materials and different skills and techniques to complete. As such it is not usually possible to charge a fixed rate. We do offer different levels of painting skill which have each have their own price bracket.
We also believe that all workers should be appropriately compensated for their time and skills. We recommend checking out The Living Wage Foundation for more information
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How do I pay for my project?
All payments are taken via PayPal Goods and Services. You can reach our account via this link.
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Can I get a refund if I'm not happy?
As everything we do is custom made to order, we are unforuantly unable to offer refunds. However if you are not happy with something you have received from us please get in touch and we’ll see what can be done.
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Where do you ship to?
We’re based in the north of England but we’ll ship anywhere! Please be aware that you will be responsible for paying any costs related to shipping and customs.
At the time of writing we have sent projects out to USA, Canada and Australia without issue.
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What is your stance on (issue)?
We believe that Black Lives Matter, Trans Women are Women, the Climate Crises is real, Diversity is good and that minorities and marginalised people are welcome in nerd/geek spaces. We are proudly Anti-Fascist. All of this applies 365 days a year.
If any of this is a problem for you we kindly invite you to take your business elsewhere.
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